Introduction:
One day on Facebook, I noticed one of my friends posting mini-journals about her experience as a framer for the arts and crafts store, Michael’s. She and I became friends after meeting each other through OkCupid. We both have common goals of taking over the world and expressing our creativity in some shape and fashion. That day I read her posts and found myself drawn to her dark humor and became fond of her stories. After reading her umpteenth post, I decided to invite her to post here on the site. Without further adieu, here is fellow mad scientist, Claire Jacques!
Tales From the Frame Shop by Claire Jacques
Greetings, Scottieholics! (Sorry, I know that’s Scottie’s line, but I
couldn’t resist…) My name is Claire Jacques, and Scottie, my good
friend and partner-in-crime, has graciously asked me to write an entry
as a guest blogger for Scottropolis. Scottie particularly enjoys the
darkly humorous essays that I write from time to time about a job I
had until the beginning of last month, working as a custom framer at a
Michael’s arts and crafts store, and so he requested that I write one
for my guest blog entry. Nothing like a little gallows humor to
brighten up your day! So, without further ado, the latest in a long
succession of tales from the crypt… I mean, the Michael’s frame
shop, that is.
The story I am going to tell today is about one of my former
co-workers at the frame shop. Although I have mentioned him briefly
once or twice in some of my other essays about my job as a framer,
I’ve never referred to him by name, so as to protect his privacy. But
because this story is almost entirely about him, I have assigned him a
pseudonym so I can call him by name in the story, thus making it
easier for me to recount what happened, while still not divulging his
true identity. I’ll hereafter refer to him as Jude, after a song I
like by the Beatles.
I’m going to start my story with something Jude said on my very first
day on the job at the frame shop. I was talking with the framing
manager about what I’d been doing at the store before I started in
framing, which was working on the replenishment team, or, as it’s more
colloquially known, being an overnight stocker. I told her I’d
initially chosen that job because I had wanted to interact with
customers as little as possible, but that I’d asked to be transferred
to framing because the overnight and early morning shifts the
replenishment team had to pull were driving me into an early grave.
While I was telling the manager all that, Jude had been at the
production counter, within earshot of our conversation. Jude is a guy
of about thirty with a British accent, dark hair, and altogether the
snarkiest sense of humor I’ve ever seen. At my remark about avoiding
customers, he said darkly, “You know, if you don’t like dealing with
customers, you’re in the wrong place, that’s for sure.” Now, the
second I heard Jude say that, I should have dropped everything, run
for the hills, and never looked back. Because his voice was filled
with such foreboding that any sane person would have picked up on his
subtext of “Oh, if you work as a framer you’ll be working with
customers, all right. And each and every one of them is the Devil
incarnate.” But I’ve always been a glutton for punishment. And my
sanity (or lack thereof) has always been a matter for debate. And so I
stayed.
As it turned out, Jude’s prophecy, such as it was, didn’t begin to
come true until I’d been at the Michael’s frame shop for about two
weeks. Up until that point, Jude, as well as the frame shop manager
and the other two framers in the shop, had been protecting me as well
as they could from the customers who came to the framing counter,
every one of whom was so mentally unstable that they could easily have
been diagnosed with something from the DSM-IV. Didn’t really matter
what, exactly… one of the framers could have just opened the book at
random and picked one, because odds were, whatever their finger landed
on would more than likely apply: histrionic personality disorder, or
anorexia, or social anxiety, or even blennophobia. Because no matter
what mental illness diagnosis we would have cared to assign them, they
would have wound up being better off than they were before; because
now, the fact that they were being completely ridiculous was not
indicative of anything that we as framers did (and the fact that they
implied as much is simply asinine) it was instead proof positive that
they were, in fact, severely disturbed. But, like I said, the others
were protecting me from the brunt of the impact of crazy people on my
psyche. That is, until about two weeks in.
After I’d been working at the frame shop for a couple of weeks, the
framing manager figured I’d been training long enough (that, and
business was starting to pick up on account of it being graduation
season) and so she started scheduling me for shifts that didn’t
necessarily coincide with those of another framer. The first day that
happened, an angry customer came up to the counter with a piece of
framed artwork which, although it looked okay to me, apparently didn’t
live up to her exacting standards, whatever those were, and started
shouting at me. I had no clue what to do, because I hadn’t assembled
it (I wasn’t even allowed to assemble frames at that point) and I had
no idea what the protocol was for dealing with evil, I mean
complaining, customers. If it had been up to me, I would have said,
“Get out of my store with your bad attitude and your ugly designer
handbag before I kick you in the teeth,” but a lot of retail
establishments (for reasons that are beyond my understanding) figure
it’s a good idea to give such customers preferential treatment, I
suppose because they want them to come back, be angry again, and bring
their angry friends with them. Sounds like a great idea, right? But,
like I said, I didn’t know what the protocol was for encouraging said
angry customers to come back, and furthermore, I was afraid – I’d just
been shouted at for something I didn’t do, remember? Fortunately, Jude
was also there that day, but he was taking his lunch break when the
angry customer came in with her frame and her nitpicking and her ugly
designer handbag. So, being utterly at a loss, I told the customer
that the other framer was at lunch and would be back in a few minutes
to assist her. I did my best to hold her off until Jude came back, but
the woman was like a shark, looking around repeatedly for something to
bite.
Eventually the customer made it clear that she didn’t care to be
patient, so I told her I’d go up to the front of the store and watch
for Jude, grateful to get away from Her Royal Rudeness. Eventually I
saw Jude in the parking lot, walking toward the front door. I felt
terrible for accosting him before he even had a chance to get in the
door, but I was completely out of options at that point. He seemed
surprised to see me waiting for him, so I explained the situation as
quickly and succinctly as I could. At that point Jude got a look in
his eye that I had seen once or twice in my two weeks in the frame
shop. It was a look that could kill, a look that meant he was out for
blood. I was a little startled but not afraid, because I knew that
look wasn’t directed at me, it was for the vulture with the “problem”
frame. He strode down the aisle with that look in his eyes, a look of
bloodlust, of pure hatred, toward the custom framing counter, and said
to the customer, “Hello, my name is Jude. What can I do for you
today?”
Well, to make a long story short, Jude and I managed to escape with
our lives, but just barely. Like myself, Jude was probably dying to
rip the problem customer to shreds (it was the least she deserved for
curtailing his lunch break.) However, etiquette, thousands of years of
human evolution, and, to a lesser extent, the rules imposed on
employees of the store, dictated that Jude hold his tongue. Which was
really too bad, because I always get a kick out of seeing a caustic
wit in action. Particularly at the expense of customers, when every
one of them is the Devil incarnate.
BA-HA-HA-HA-HA

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The Reason Behind the Sudden Hiatus
In the picture you see at the left is just a mere keyboard. A different form of medium to stay connected to friends, relatives, colleagues, and supervisors. It can be done to type out an email, a Facebook status, a research paper, and what have you. In a typical person’s hands, it is just that. It is just a mere keyboard. However, in my hands, it’s a pipebomb. My words tend to be naturally improvised devices that can either inspire someone or un-inspire someone as my heart desires. I strongly try to walk on the good side to inspire and give someone hope. It is a great power that comes with great responsibility. And it is my responsibility as a blogger to inform readers of my unexpected sabbitical from this newly, awesome rebirth of Scottropolis.com.
About a couple of weeks ago, due to encountering a situation out of my control, I had a breakdown. I felt very helpless and overwhelmed. I started texting to a friend about it. When I woke up the next day and read the messages I texted, I realized I wasn’t in a right mind frame. I figured it was best to check in and get some help.
Help is not a forbidden word. It surely doesn’t make you weak. I can’t even fathom why it is hard to bring it up. As I currently sit in between the first and second therapy visits, I learned for the past 20 years I’ve been dealing with bouts of anxiety attacks. The day that stands out to me the most during that time was when I was originally scheduled to take the Armed Services Vocational Aptitude Battery, ASVAB, test to enter into the Air Force and had to postpone it due to illness. I was experiencing heart palpitations, irritable bowels, and cases of hyperventilating. It was a nightmare. I was totally unsure of what was going on. I went to the doctor about that experience. Unfortunately, I never got an answer from it. While I was in the military, I had some bouts, but I just chalked it up to dirrarhea. I had to learn to keep it under control through prayer, exercise, eating healthy, and engrossing myself in my hobbies for a long time. I admit I had a share of flare ups, but it was-and still is-ocassional. Does that mean I’m cured? No, all I can do is keep it under control and getting help will enable me to handle situation much better. Am I afraid of another breakdown? I’ll be lying if I said I am not, but I try not to worry about it.
As I am waiting to get the proper diagnosis to my situation, I highly implore Black Americans who are suffering worse in private to seek therapy. Black American women have the highest case of anxiety and mental illness and some of us Black Americans are still in that box of “praying it away.” Waiting for such a heal is not just only asinine, but also dangerous. With many Black communities are running amok with murders, rapes, robberies, and many other crimes. There are a good number who are walking around with undiagnosed cases of depression, anxiety disorders, Post Traumatic Stress Disorder and many others. It is dangerous for it be undiagnosed.
I admit I gave many women I dated superheroine nicknames. It is not to say they are immortal and ultimately powerful. It is my own geeky way to say that I find them interesting and they embrace it. We both know at the end of the day we are human and enjoying each other worlds as we are getting to know each other better. Unfortunately, as Blacks, we want that magic bullet. We all have that dream to stand in front of a church one Sunday morning to say we were healed by the Holy Spirit or some magical superpower. Show me a person with a cape who is magically healed of mental disorders and I will show you a person in denial.
While I was in the military, I had my share of chaplain visits and it is their duty to report when someone is suicidal. Unfortunately, in many churches, many visits to the pastor would end with an encouragement of pray harder and live by the Bible. If you are religious or even if you are spiritual, in addition to the advice of your pastor, never be ashamed that you need help. In order to strive in this world, we all have to help each other. Without helping each other, this world will be a trying, lonely place to exsist.
With that being said, I’m going to try to contribute to the site as much as I can along with the help of a couple of guest bloggers. If you are interested in contributing, feel free to contact me at: scottie@scottropolis.com.
Categories: Social Commentary